Our Indefatigable Founder & MD – Kate is always on the go… Skiing, running, riding, biking, hiking – even when she’s in a vintage car on a rally she’ll be racing it up a hill ...more info

Our Indefatigable Founder & MD – Kate is always on the go… Skiing, running, riding, biking, hiking – even when she’s in a vintage car on a rally she’ll be racing it up a hill. A member of the CIM, Kate is an entrepreneur with experience in running a number of successful businesses in a variety of sectors. She founded The Customer Experience whilst running a design studio to bring creative, practical & affordable marketing to businesses that share her mind set in wanting exciting results instead of dull reports. A big picture thinker and a “connector” she excels at spotting synergy for everyone in our contacts list, and introducing them to each other for mutual advantage & opportunity. ...less info

Sharron believes that wine, facials, pralines and growing her own veg are fundamental for survival ...more info

Sharron believes that wine, facials, pralines and growing her own veg are fundamental for survival. She joined The Customer Experience from the Hospitality Industry, where her high standards of customer service saw her win many awards. Her hospitality background brings a wealth of experience in event management, corporate hospitality, training and sales. Sharron is very much a “people person” and is currently taking a psychology degree with the Open University ...less info

Eliza is into vintage… whether it be cars or shoes, and can often be seen putting her Jimmy Choo’s into the footwell of her 1936 315 BMW ...more info

Eliza is into vintage… whether it be cars or shoes, and can often been seen putting her Jimmy Choo’s into the footwell of her 1936 315 BMW. Her background is from the motor trade, where she learnt to be a savvy negotiator – a skill which she now uses to get the best deals for our clients. Smiley, full of fun and a truly fabulous cook – Eliza is the desperately efficient person that keeps Kate and Sharron in check ...less info